Specialist cases connect a clinic that has a patient needing a specialist procedure with verified specialists nearby.
- The clinic posts the case with mandatory photos or X-rays, the specialty, date and time, duration and the fee. → Post a case
- Verified specialists in that specialty who are in the same governorate or nearby get a notification and apply. → Apply to a case
- The owner reviews each applicant (profile, rating, distance, completed cases) and chooses one primary dentist and up to two on-call dentists. → Choose your dentists
- If the primary withdraws or doesn't show, the first on-call is promoted automatically.
- Everyone gets a reminder one day and one hour before the appointment.
- After the work: Case completed, and both sides rate each other.
Case statuses
| Status | Meaning |
|---|---|
| Open | Accepting applications |
| Assigned | A primary dentist is selected |
| In progress | Treatment started on the day |
| Completed | Done — time to rate |
| Cancelled | The owner cancelled it, with a reason |
| Expired | The date passed with nobody assigned (it can be reposted) |
Cases are anonymous: never the patient's name, phone, ID or face. The full address and phone number are shown only to the primary and on-call dentists after they are selected; everyone else sees the governorate, city and distance.
DentX takes no commission on cases: the fee is agreed and paid directly between the clinic and the specialist.