The fastest way: from inside the app
- Open the DentX app or dentx.pro and sign in.
- From the menu, choose Settings → My account (or tap your name at the top of the "More" menu).
- At the bottom of the page, tap "Delete my account", review what will be deleted, then enter your password and type the confirmation word shown on the screen.
The account owner deletes the whole account. Members of the clinic's team see "Delete my login", which only stops their own access.
What happens after the request?
- Immediately: the account is disabled and signed out on all devices, your profile disappears from the directory, your cases, jobs, courses, listings and unshipped store orders are closed, and everyone you were dealing with is notified.
- Within 14 days: you can change your mind by signing in and choosing "Restore my account".
- After 14 days — permanently deleted: your professional profile and photos; the phone numbers, names and logins of all the account's users; all uploaded files; patient data, medical records and X-rays; notifications and device identifiers.
- Kept without names: invoices, payments and expenses (Egyptian tax law requires us to keep financial records) — patients appear in them as "Deleted patient"; reviews you wrote and messages delivered to others appear under the name "Deleted account".
Details are in the privacy policy.
Can't sign in? Request deletion here
Nothing is deleted until we have confirmed your identity by phone, so no one can delete someone else's account.
Or contact us at contact@dentx.pro / WhatsApp 01033068004.